Why Globo?
We believe
in better.
Better support. Better care.
Better communication.
But what does it mean to be better? At GLOBO, we see it as intuitive solutions, higher quality, and an optimized customer experience. That’s why we provide organizations with a better way to access language support.
Better experiences
for everyone?
Better experiences for our customers means better experiences for limited-English speakers. At GLOBO, we call that a win-win.
The Future is Empathic.
Over 25 million people in the U.S. are considered to have limited-English proficiency, meaning they speak English “less than very well.” Beyond language and cultural diversity necessitating empathy in communication, the trend across industries has shifted toward more personalized experiences, requiring an empathic understanding of people and their needs. Every day is a new opportunity to make the world a more inclusive place.
At GLOBO, we make an effort to prioritize empathy:
-
Empathic to Our Customers
Providing transparency, offering customized solutions, and tailoring our solutions to your needs. -
Empathic to Our Linguists
Providing training, support, and engagement for our linguists so they can interpret more effectively. -
Empathic to End Users
Eliminating barriers for limited-English speakers by quickly connecting them to highly-qualified interpreters.
Custom Solutions
Designed with You in Mind.
We’ll help uncover your specific needs to provide the solution that works best for you.
Linguist Quality
Quality You
Can Trust.
A better qualified and supported interpreter asks for fewer clarifications and can shorten call lengths by up to 20%. Our rigorous qualification process and best-in-class quality assurance program ensures you have access to the highest qualified professional interpreters, every time.
Support
Support You
Can Count On.
Know you’re supported 24/7/365 with the most dedicated customer experience professionals in the industry.